Key Points of the Article:

1. Create a SEPA Mandate
2. Modify a SEPA Mandate
3. Delete a SEPA Mandate

1. Create a SEPA Mandate

1. Click on the Customer Management module
2. Select the customer
3. Click on Finance
4. Click on Direct Debit
5. Click on Mandate
6. Click on Create Mandate

A window will open where you need to fill in the indicated fields.

1. Enter the Mandate Name

2. Enter the Customer Name

3. Select the mandate usage: It is imperative to select the checkboxes "Subscriptions & Invoices" and "Account Settlement"

4. Enter the IBAN

5. Select the Address

   You can download a PDF if you have your client sign a mandate by clicking on "Download"

6. Click on Create

The created mandate appears.

2. Modify a SEPA Mandate

1. Click on the Customer Management module
2. Select the customer
3. Click on Finance
4. Click on Direct Debit
5. Click on Mandate
6. Click on Actions
7. Click on Amend Mandate

A window opens with the mandate settings.

1. Modify the parameter of your choice (e.g., changing the IBAN)
2. Click on Save

The modification is taken into account.

3. Delete a SEPA Mandate

1. Click on the Customer Management module
2. Select the customer
3. Click on Finance
4. Click on Direct Debit
5. Click on Mandate
6. Click on Actions
7. Click on Cancel Mandate
8. Provide a reason
9. Click on Cancel the Mandate

The mandate is deleted.

Related Article:

Generate a SEPA XML File