Key Points of the Article:
- Create a SEPA Mandate
- Modify a SEPA Mandate
- Delete a SEPA Mandate
1. Create a SEPA Mandate
- Click on the Customer Management module
- Select the customer
- Click on Finance
- Click on Direct Debit
- Click on Mandate
- Click on Create Mandate
A window will open where you need to fill in the indicated fields.
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Enter the Mandate Name
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Enter the Customer Name
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Select the mandate usage: It is imperative to select the checkboxes "Subscriptions & Invoices" and "Account Settlement"
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Enter the IBAN
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Select the Address
You can download a PDF if you have your client sign a mandate by clicking on "Download"
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Click on Create
The created mandate appears.
2. Modify a SEPA Mandate
- Click on the Customer Management module
- Select the customer
- Click on Finance
- Click on Direct Debit
- Click on Mandate
- Click on Actions
- Click on Amend Mandate
A window opens with the mandate settings.
- Modify the parameter of your choice (e.g., changing the IBAN)
- Click on Save
The modification is taken into account.
3. Delete a SEPA Mandate
- Click on the Customer Management module
- Select the customer
- Click on Finance
- Click on Direct Debit
- Click on Mandate
- Click on Actions
- Click on Cancel Mandate
- Provide a reason
- Click on Cancel the Mandate
The mandate is deleted.
Related Article:
Generate a SEPA XML File