Note: Cancelling an already paid invoice will automatically result in the cancellation of the associated payment.

1. Click on the Customer Management module
2. Select the customer and click Details
3. Click on Finances
4. Click on Account
5. Click on Cancel Invoice
6. Click on the invoice to be cancelled
7. Click on Ok

A window will open where you need to fill in the indicated fields.

1. Enter the reason for cancellation and the type of payment Important: Make sure to cancel with the same type of payment
2. Choose the type of payment
3. Click on Ok

The invoice and the payment are cancelled.